Welcome to Creich Surgery
BANK HOLIDAY - FRIDAY 15TH OCTOBER
CREICH SURGERY WILL BE CLOSED ON FRIDAY 15TH OCTOBER FOR THE BANK HOLIDAY.
IF YOU REQUIRE URGENT MEDICAL ADVICE PLEASE CALL NHS 24 ON 111.
IN AN EMERGENCY PHONE 999.
PLEASE ORDER YOUR REPEAT PRESCRIPTION IN PLENTY OF TIME AND ALLOW 48 HOURS FOR COLLECTION.
FLU VACCINES FOR 50 YEARS AND OVER
THERE WILL BE A DRIVE BY CLINIC ON THURSDAY 7TH, 14TH, 21ST AND 28TH OCTOBER 2021
PLEASE PHONE THE SURGERY ON 01863 766379 TO BOOK AN APPOINTMENT.
HOW IT WORKS: TURN UP AT YOUR ALLOCATED TIME, STAY IN YOUR CAR, WEAR SHORT SLEEVES AND WEAR A FACE COVERING. UP TO 4 OVER 50'S PER CAR WHO ARE REGISTERED WITH THE PRACTICE.
CORONAVIRUS - COVID 19 OUTBREAK
AS YOU ARE AWARE THERE IS CURRENTLY A GLOBAL OUTBREAK OF A VIRAL INFECTION KNOWN AS COVID-19.
IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAVE A COUGH, COLD, SORE THROAT, SHORTNESS OF BREATH OR FEVER, OR LOSS OF/ CHANGE IN SENSE OF SMELL OR TASTE DO NOT GO TO YOUR GP SURGERY, PHARMACY OR HOSPITAL.
SYMPTOMS OF CORONAVIRUS
THE MOST COMMON SYMPTOMS ARE NEW:
FEVER/ HIGH TEMPERATURE (37.8C OR GREATER)
LOSS OF, OR CHANGE IN, SENSE OF SMELL OR TASTE (ANOSMIA)
IF YOU HAVE CORONAVIRUS SYMPTOMS
IF YOU'VE DEVELOPED SYMPTOMS (HOWEVER MILD), STAY AT HOME FROM THE START OF YOUR SYMPTOMS AND ARRANGE TO BE TESTED. DO NOT GO TO YOUR GP, PHARMACY OR HOSPITAL.
YOU SHOULD REMAIN AT HOME UNTIL YOU GET THE RESULT OF THE TEST, AND THEN FOLLOW THE ADVICE YOU WILL BE GIVEN BASED ON THE RESULT.
EVERYBODY YOU LIVE WITH AND ANYBODY IN YOUR EXTENDED HOUSEHOLD SHOULD ALSO STAY AT HOME. VISIT https://www.nhsinform.scot/ FOR THE MOST UP TO DATE GUIDANCE.
TEST AND PROTECT
TEST AND PROTECT IS SCOTLAND'S APPROACH TO PREVENTING THE SPREAD OF CORONAVIRUS IN THE COMMUNITY.
IT DOES THIS BY:
IDENTIFYING CASES OF CORONAVIRUS THROUGH TESTING
TRACING THE PEOPLE WHO MAY HAVE BECOME INFECTED BY SPENDING TIME IN CLOSE CONTACT WITH THEM
SUPPORTING THOSE CLOSE CONTACTS TO SELF ISOLATE, SO THAT IF THEY HAVE CORONAVIRUS THEY ARE LESS LIKELY TO TRANSMIT IT TO OTHERS
ANYONE IN SCOTLAND, WHO IS SELF-ISOLATING BECAUSE THEY ARE SHOWING SYMPTOMS CAN BE TESTED.
IF YOU HAVE SYMPTOMS, CONTACT THE NHS TO ARRANGE TO BE TESTED AT 0800 0282816 OR www.nhsinform.scot
YOU SHOULD PHONE 111 IF:
YOUR SYMPTOMS WORSEN DURING HOME ISOLATION, ESPECIALLY IF YOU'RE IN A HIGH OR EXTREMELY HIGH RISK GROUP.
BREATHLESSNESS DEVELOPS OR WORSENS, PARTICULARLY IF YOU'RE IN A HIGH OR EXTREMELY HIGH RISK GROUP.
YOUR SYMPTOMS HAVEN'T IMPROVED IN 7 DAYS.
IF YOU HAVE A MEDICAL EMERGENCY, PHONE 999 AND TELL THEM YOU HAVE COVID-19 SYMPTOMS.
NEW APPOINTMENTS PROCESS
WE HAVE HAD TO CHANGE THE WAY WE OPERATE AT THE PRACTICE TO PREVENT THE SPREAD OF THE VIRUS.
OUR DOOR IS NOW LOCKED AND WE HAVE AN INTERCOM IN PLACE. All GP APPOINTMENTS WILL BE BY TELEPHONE CONSULTATION IN THE FIRST INSTANCE. IF YOU NEED TO BE SEEN THE GP WILL ARRANGE THIS FOR YOU. THE GP OR NURSE WILL BE WEARING PERSONAL PROTECTION EQUIPMENT DURING YOUR CONSULTATION. YOU WILL BE ASKED TO WAIT IN YOUR CAR OR OUTSIDE IF THIS IS FEASABLE UNTIL THE GP/NURSE COLLECTS YOU. YOU WILL GEL YOUR HANDS ON ENTRY TO THE SURGERY AND YOU SHOULD WEAR A FACE MASK/COVERING WHEN YOU COME FOR YOUR APPOINTMENT (IF TOLERATED).
IF YOU ARE CONCERNED ABOUT COVID-19 SYMPTOMS YOU SHOULD PHONE 111.
NHS NEAR ME VIDEO CONSULTATIONS
WE ARE ABLE TO OFFER VIDEO CONSULTATION KNOWN AS NHS NEAR ME. THIS ALLOWS FACE TO FACE CONSULTATION WITH A GP OR NURSE WITHOUT HAVING TO VISIT THE PRACTICE. THIS WILL BE ARRANGED BY THE GP OR NURSE IF THEY FEEL IT WOULD BE OF BENEFIT AFTER A TELEPHONE CONSULTATION HAS TAKEN PLACE. IN ORDER TO USE THIS YOU WILL NEED:
- A RELIABLE INTERNET CONNECTION - BROADBAND, WIFI OR MOBILE DATA
- A DEVICE FOR MAKING VIDEO CALLS - SMARTPHONE, TABLET OR COMPUTER WITH WEBCAM.
- THE CROME BROWSER (FREE TO DOWNLOAD) OR SAFARI BROWSER ON IPHONES/IPADS.
THERE IS NO APP TO DOWNLOAD OR LOG IN FOR PATIENTS. IT IS A WEB-BASED PLATFORM.
PLEASE SEE BELOW FOR THE NHS NEAR ME PATIENT INFORMATION LEAFLET.
NHS Near Me - Creich Surgery Patient Information Leaflet
IN ORDER TO START YOUR VIDEO CONSULTATION PLEASE CLICK ON THE START VIDEO CALL BUTTON BELOW. THIS WILL TAKE YOU INTO THE CREICH SURGERY VIRTUAL WAITING AREA WHERE YOU WILL WAIT UNTIL THE GP OR NURSE CONNECTS YOUR CALL.
FOR MORE INFORMATION PLEASE VISIT https://nhs.attendanywhere.com/callers/
ORDERING YOUR PRESCRIPTION
IN ORDER TO REDUCE THE FOOTFALL INTO THE PRACTICE PLEASE DO NOT COME TO THE SURGERY TO ORDER YOUR PRESCRIPTION. INSTEAD YOU CAN ORDER YOUR PRESCRIPTION OVER THE PHONE OR VIA OUR WEBSITE - SEE PRESCRIPTIONS TAB.
WE APPRECIATE YOUR UNDERSTANDING DURING THIS DIFFICULT TIME.
You can send an isolation note to your employer as proof you need to stay off work because of COVID -19. You don't need to get a note from a GP.
CAN'T GET AN ISOLATION NOTE
You need to contact your employer if you require to shield from COVID-19 due to underlying conditions but are currently well.
HIGHEST RISK PATIENTS
IF YOU ARE IN ONE OF THE HIGHEST RISK CATERGORY'S IDENTIFIED BY THE GOVERNMENT YOU WILL ALREADY HAVE RECEIVED A LETTER FROM THEM ASKING YOU TO SELF ISOLATE FOR AT LEAST 12 WEEKS. SEE BELOW FOR A COPY OF THIS LETTER. IF YOU BELIEVE THAT YOU ARE IN ONE OF THE HIGHEST RISK CATERGORIES AND YOU HAVE NOT RECEIVED A LETTER PLEASE CONTACT THE SURGERY ON 01863 766379 AND A GP WILL DISCUSS THIS WITH YOU.
Letter to the highest risk patients from the Scottish Government
Local Community Hubs
Anyone living in the Highland Council area requiring support to self-isolate can request assistance by calling a new help line at 0300 303 1362.
Anyone advised to isolate for 12 weeks because of their health condition and have received "shielding" letters can call a new dedicated help line at 01349 886669.
An on-line form to seek assistance is also available for the shielding group at www.highland.gov.uk/shielding
Anyone offering support, whether through a community group or as an individual, can also call the helpline at 0300 303 1362 or register their support on the Council's website.
The advice to shield has been paused from the 1st August 2020.
You can find online support at mygov.scot/shielding.
THE NHS IS OPEN
It's vital those with non-coronavirus health concerns still seek help as they would have before the outbreak.
The NHS is here for you, so don't ignore the warning signs. You are not being a burden, you are looking after yourself and our NHS by doing so. If you notice a deterioration in your health or someone in your household, call your GP in normal hours, 111 out of hours, or in an emergency dial 999.
Your community pharmacy and GP surgery are open, please contact them for advice or with concerns.
If you are concerned about a potential sign or symptom of cancer contact your GP to get checked.
If you or your child has an immunisation appointment, make sure you attend, or reschedule if your showing symptoms of COVID-19.
If you have a regular appointment for a chronic condition such as asthma or diabetes you should contact your GP and they will advise you. If your hospital appointment has not been cancelled you should still attend.
COVID-19 patients and those displaying symptoms are treated separately.
For further information visit https://www.nhsinform.scot/
- Don't delay in getting potential cancer signs and symptoms checked during COVID-19 your GP practice is still here for you.
- It's probably nothing serious, but it's best to get checked, as the earlier cancer is found the easier it is to treat.
- Information on the common signs and symptoms of cancer can be found at www.getcheckedearly.org.
- NHS screening services for breast, bowel and cervical cancer have been paused during COVID-19 but if you've noticed symptoms and are concerned, your GP practice is open and ready to help. Getting checked early is one of the main reasons why more people are surviving cancer.
- For further information visit www.getcheckedearly.org.
- Immunisations for pregnant women and young children are continuing during this time, as they are an important part of helping protect against serious, preventable diseases.
- The NHS is still here for you - don't miss your appointment, or call to rearrange if you or your child are showing signs of COVID-19.
- Find information at https://www.nhsinform.scot/immunisations
Fast deteriorating conditions
- If you or anyone in your household notices a rapid deterioration in their health, seek help immediately.
- Don't ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma or diabetic collapse.
- The NHS is still here for you. Call 999 for an emergency or your GP in normal hours and 111 for out of hours support.
Hello and welcome to the website of Creich Surgery. It is full of useful information in an easy to use format. As well as specific practice details such as opening hours and how to register , you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether ordering a repeat prescription or notifying us of a change of address you can now do both without leaving your home.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription . Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Parking
There is a large car park at the rear of the building – turn left past the surgery. We ask you to use this car park whenever possible, as we only have four spaces at the front, which need to be available for less mobile or disabled people.