Welcome to Creich Surgery
BANK HOLIDAY - 14TH OCTOBER
Creich Surgery will be closed for a bank holiday on Friday 14th October.
Please order your repeat prescription in plenty of time and allow 48 hours before collection from the pharmacy.
If you require urgent medical advice during this time phone NHS 24 on 111.
In an emergency always phone 999.
COVID BOOSTER AND FLU VACCINE
CREICH SURGERY WILL NOT BE UNDERTAKING THE COVID BOOSTER OR FLU VACCINES THIS YEAR, PLEASE DO NOT PHONE THE SURGERY.
PLEASE VISIT NHS INFORM FOR MORE INFORMATION ON BOOKING YOUR VACCINES.
FOR ANY PATIENTS NOT ONLINE YOU CAN BOOK YOUR COVID-19 VACCINE BOOSTER AND FLU VACCINE BY CALLING 0800 030 8013.
CORONAVIRUS - COVID 19 OUTBREAK
AS YOU ARE AWARE THERE IS CURRENTLY A GLOBAL OUTBREAK OF A VIRAL INFECTION KNOWN AS COVID-19.
IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAVE A COUGH, COLD, SORE THROAT, SHORTNESS OF BREATH OR FEVER, OR LOSS OF/ CHANGE IN SENSE OF SMELL OR TASTE DO NOT GO TO YOUR GP SURGERY, PHARMACY OR HOSPITAL.
SYMPTOMS OF CORONAVIRUS
THE MOST COMMON SYMPTOMS ARE NEW:
FEVER/ HIGH TEMPERATURE (37.8C OR GREATER)
LOSS OF, OR CHANGE IN, SENSE OF SMELL OR TASTE (ANOSMIA)
IF YOU HAVE CORONAVIRUS SYMPTOMS
VISIT https://www.nhsinform.scot/ FOR THE MOST UP TO DATE INFORMATION AND GUIDANCE.
YOU SHOULD PHONE YOUR GP SURGERY IF:
YOUR SYMPTOMS WORSEN DURING HOME ISOLATION, ESPECIALLY IF YOU'RE IN A HIGH OR EXTREMELY HIGH RISK GROUP.
BREATHLESSNESS DEVELOPS OR WORSENS, PARTICULARLY IF YOU'RE IN A HIGH OR EXTREMELY HIGH RISK GROUP.
YOUR SYMPTOMS HAVEN'T IMPROVED IN 7 DAYS.
IF YOU HAVE A MEDICAL EMERGENCY, PHONE 999 AND TELL THEM YOU HAVE COVID-19 SYMPTOMS.
NEW APPOINTMENTS PROCESS
WE HAVE HAD TO CHANGE THE WAY WE OPERATE AT THE PRACTICE TO PREVENT THE SPREAD OF COVID AND OTHER RESPIRATORY VIRUSES/INFECTIONS .
All GP APPOINTMENTS WILL BE BY TELEPHONE CONSULTATION IN THE FIRST INSTANCE. IF YOU NEED TO BE SEEN THE GP WILL ARRANGE THIS FOR YOU. THE GP OR NURSE WILL BE WEARING PERSONAL PROTECTION EQUIPMENT DURING YOUR CONSULTATION.
GP SURGERIES AND OTHER HEALTH AND CARE SETTINGS ARE TO ASK PATIENTS AND ACCOMPANYING CARERS RESPIRATORY SCREENING QUESTIONS PRIOR TO ENTERING THE PREMISES.
BEFORE COMING INTO THE SURGERY FOR YOUR APPOINTMENT PLEASE STAY IN YOUR CAR OR WAIT OUTSIDE AND PHONE THE SURGERY SO ONE OF OUR RECEPTIONISTS CAN ASK YOU THE FOLLOWING SCREENING QUESTIONS (SEE LINK BELOW)
Respiratory Screening Questions for use across all health and care settings
PLEASE FAMILIARISE YOURSELF WITH THESE QUESTIONS AND IF YOU ANSWER YES TO ANY OF THEM ON THE DAY OF YOUR APPOINTMENT PLEASE DO NOT ATTEND. INSTEAD WE ASK THAT YOU PHONE US AND LET US KNOW.
WHEN YOU COME FOR YOUR APPOINTMENT, AFTER PHONING US, WAIT IN YOUR CAR AND THE GP OR NURSE WILL COME OUT AND COLLECT YOU WHEN THEY ARE READY. PLEASE WEAR A FACE COVERING (IF TOLERATED) AND GEL YOUR HANDS BEFORE ENTERING THE BUILDING.
IF YOU ARE ARRIVING ON FOOT PLEASE LET US KNOW IN ADVANCE SO WE CAN ENSURE THERE WILL BE NO OTHER PATIENTS IN THE WAITING ROOM AT THE TIME.
THANK YOU FOR YOUR CO-OPERATION IN HELPING TO KEEP OUR PATIENTS AND STAFF SAFE.
IF YOU ARE CONCERNED ABOUT COVID-19 SYMPTOMS YOU SHOULD PHONE YOUR GP PRACTICE DURING THE HOURS OF 8AM - 6PM OR OUT OF HOURS ON 111 BETWEEN 6PM - 8AM.
NHS NEAR ME VIDEO CONSULTATIONS
WE ARE ABLE TO OFFER VIDEO CONSULTATION KNOWN AS NHS NEAR ME. THIS ALLOWS FACE TO FACE CONSULTATION WITH A GP OR NURSE WITHOUT HAVING TO VISIT THE PRACTICE. THIS WILL BE ARRANGED BY THE GP OR NURSE IF THEY FEEL IT WOULD BE OF BENEFIT AFTER A TELEPHONE CONSULTATION HAS TAKEN PLACE. IN ORDER TO USE THIS YOU WILL NEED:
- A RELIABLE INTERNET CONNECTION - BROADBAND, WIFI OR MOBILE DATA
- A DEVICE FOR MAKING VIDEO CALLS - SMARTPHONE, TABLET OR COMPUTER WITH WEBCAM.
- THE CROME BROWSER (FREE TO DOWNLOAD) OR SAFARI BROWSER ON IPHONES/IPADS.
THERE IS NO APP TO DOWNLOAD OR LOG IN FOR PATIENTS. IT IS A WEB-BASED PLATFORM.
PLEASE SEE BELOW FOR THE NHS NEAR ME PATIENT INFORMATION LEAFLET.
NHS Near Me - Creich Surgery Patient Information Leaflet
IN ORDER TO START YOUR VIDEO CONSULTATION PLEASE CLICK ON THE START VIDEO CALL BUTTON BELOW. THIS WILL TAKE YOU INTO THE CREICH SURGERY VIRTUAL WAITING AREA WHERE YOU WILL WAIT UNTIL THE GP OR NURSE CONNECTS YOUR CALL.
FOR MORE INFORMATION PLEASE VISIT https://nhs.attendanywhere.com/callers/
ORDERING YOUR PRESCRIPTION
IN ORDER TO REDUCE THE FOOTFALL INTO THE PRACTICE PLEASE DO NOT COME TO THE SURGERY TO ORDER YOUR PRESCRIPTION. INSTEAD YOU CAN ORDER YOUR PRESCRIPTION OVER THE PHONE OR VIA OUR WEBSITE - SEE PRESCRIPTIONS TAB.
WE APPRECIATE YOUR UNDERSTANDING DURING THIS DIFFICULT TIME.
You can send an isolation note to your employer as proof you need to stay off work because of COVID -19. You don't need to get a note from a GP.
Local Community Hubs
Anyone living in the Highland Council area requiring support to self-isolate can request assistance by calling a new help line at 0300 303 1362.
THE NHS IS OPEN
It's vital those with non-coronavirus health concerns still seek help as they would have before the outbreak.
The NHS is here for you, so don't ignore the warning signs. You are not being a burden, you are looking after yourself and our NHS by doing so. If you notice a deterioration in your health or someone in your household, call your GP in normal hours, 111 out of hours, or in an emergency dial 999.
Your community pharmacy and GP surgery are open, please contact them for advice or with concerns.
If you are concerned about a potential sign or symptom of cancer contact your GP to get checked.
If you or your child has an immunisation appointment, make sure you attend, or reschedule if your showing symptoms of COVID-19.
If you have a regular appointment for a chronic condition such as asthma or diabetes you should contact your GP and they will advise you. If your hospital appointment has not been cancelled you should still attend.
COVID-19 patients and those displaying symptoms are treated separately.
For further information visit https://www.nhsinform.scot/
- Don't delay in getting potential cancer signs and symptoms checked during COVID-19 your GP practice is still here for you.
- It's probably nothing serious, but it's best to get checked, as the earlier cancer is found the easier it is to treat.
- Information on the common signs and symptoms of cancer can be found at www.getcheckedearly.org.
- NHS screening services for breast, bowel and cervical cancer have been paused during COVID-19 but if you've noticed symptoms and are concerned, your GP practice is open and ready to help. Getting checked early is one of the main reasons why more people are surviving cancer.
- For further information visit www.getcheckedearly.org.
- Immunisations for pregnant women and young children are continuing during this time, as they are an important part of helping protect against serious, preventable diseases.
- The NHS is still here for you - don't miss your appointment, or call to rearrange if you or your child are showing signs of COVID-19.
- Find information at https://www.nhsinform.scot/immunisations
Fast deteriorating conditions
- If you or anyone in your household notices a rapid deterioration in their health, seek help immediately.
- Don't ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma or diabetic collapse.
- The NHS is still here for you. Call 999 for an emergency or your GP in normal hours and 111 for out of hours support.
Hello and welcome to the website of Creich Surgery. It is full of useful information in an easy to use format. As well as specific practice details such as opening hours and how to register , you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether ordering a repeat prescription or notifying us of a change of address you can now do both without leaving your home.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription . Whatever your thoughts, be sure to let us know via our feedback function . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Parking
There is a large car park at the rear of the building – turn left past the surgery. We ask you to use this car park whenever possible, as we only have four spaces at the front, which need to be available for less mobile or disabled people.